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05/06/2026    

CODING & BILLING Q&As FROM CODINGHELPLINE.COM


Query: What are the pitfalls of my EMR and templates used?


 


I was related concerns over the EMR and templates being used. Is there a common list one should think about as we use our EMRs today?


 


Codinghelpline com Subscriber


 


Response from Codinghelpline.comThe Following are more common issues you should be concerned about when using your EMR. By far the most common tool used which poses potential issues include “Overuse of Copy + Paste”


 


• Auto-Populated Fields


• Lack of Specificity in Templates


• Non-Customizable Templates


• No Free Text option


• Pre-set negative responses


• Smart Phrases – overuse or incorrect information


• Overuse of canned text


• Contradicting documentation


• No template built for common services


• Note headers incorrect or missing info


• Hard-coded incorrect CPT/ICD-10 codes embedded in templates


 


David Freedman, DPM, Silver Spring, MD


 


Additional coding and billing questions and responses can be found at Codinghelpline.com
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