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01/01/2026 Name Withheld
Asking Medicare About Your Billing Profile
I remember reading a query on PM News about providers requesting their billing profile information from local Medicare carriers. This information consists of the providers patient billings to Medicare as compared to their fellow piers. I am not offering advice about requesting this. I am only sharing my experience with Medicare after I requested this information.
Several years ago, I was involved in a statewide audit in Florida from First Coast Medicare relating to codes billed for painful corns and calluses. I had a very busy Medicare practice and used these codes frequently when my patients symptoms and criteria reflected the use of these codes. The audit involved several hundred podiatrists in Florida. While Medicare always advises providers to follow the published LCD requirements to justify billing a particular code, they literally changed the qualifying LCD requirements of these codes midstream and held providers accountable.
Medicare sent out hundreds of recoupment letters that demanded immediate payment. FPMA became involved and got an injunction against First Coast Medicare, stopping recoupment and demanding Medicare to reinstate the original LCD requirements. The final result of this audit was that Medicare recouped zero dollars at a cost of 6 million dollars to taxpayers.
Several weeks later, I attended a seminar about Medicare billing. The lecturer advised us to contact our local Medicare carrier and ask for our billing profile to see where we stand in relation to our peers. I took that advice and requested this information which Medicare promptly sent out. About one month later, I received a post-payment audit from Medicare concerning another procedure code. It led to a recoupment letter from Medicare for a little more than $10,000. I went with legal representation to the Medicare headquarters in Jacksonville, Florida to dispute this. I successfully defended this audit and received my money back from Medicare.
My adventure did not end. Soon after successfully defending that last audit, I received a letter from Medicare requiring me to include patient notes with each claim I billed for a period of 30- 60 days . My documentation and treatment met Medicare’s criteria and I was paid on all of the claims for the various procedures I did. They lifted this requirement in thirty days. Since then, I have successfully defended any other pre- payment audits I got from Medicare.
Whether or not requesting your billing profile from the local Medicare carrier in your state is the proper thing to do, it proved not to be advantageous in my case. My only suggestion is that your billing should be conservative and corresponding to the LCD guidelines of your local Medicare carrier.
Name Withheld
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