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12/13/2025 Keith Gurnick, DPM
Private Practice Management and Health Insurance 2026
Health insurance should be verified on each new patient and each returning patient on every visit. It is not enough to ask the patient, "is your insurance still the same? Asking such a broad and general question may make the office staff feel they have done their job of checking insurance in a kind and non-confrontational way, but this is not focused enough. Patients need to be asked to show their current member I.D. insurance card which they almost always carry in their wallet or purse, or they can also easily produce virtually on their cell phone. A simple request from office staff, "Can I please see your current health insurance card, or cards)?" is a polite way to check for insurance changes such as a new I.D. card or different insurance altogether, policy or group # changes, or plan coverage and benefit changes including office visit co-pays. Assuming nothing has changed is a way of the past.
Although time-consuming up front, doing it this way is much more efficient than assuming the patient's insurance has not changed from the prior visits. Billing with incorrect information and having to contact the patient at a later time, to correct the mistake will cost you more time and money. This is more important now than in the past. Many patients, during the "open enrollment period" will change their traditional Medicare coverage to Advantage plans. Also, with the "Obamacare" enhanced governmental premium subsidies (aka premium tax credits) which are set to expire, CNN recently reported to expect an average of 17%-30% increase premiums and some could even double.
Expect those plan members, your patients to either drop coverage entirely, or switch to a higher deductible plan with higher out-of-pocket costs solely for the purpose of trying to avoid huge premium increases, or to keep their premiums the same, or as low as possible. For the doctor, this means these patients will be purchasing insurances that are simply repricing plans, that will pay the doctor little or nothing and put more of the cost of healthcare on the patient.
Keith Gurnick, DPM, Los Angeles, CA
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