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10/09/2024 Paul Kesselman DPM
Code for What You Do
Dr. King's article, "Code for What You Do" in the current issue of Podiatry Management, is exactly what providers should be doing. This article is exactly what my recent Letter to The Editor suggests. Don't be afraid to bill the level 3-5 visits, so long as the medical decision making or time elements are properly documented. Don't be afraid to bill anything you do, so long as you have documented it. Those who have niche practices, will be outliers. Is it so bad to be an outlier if you have a subspecialty area you mostly provide services within? No, just document those services well according to the policy and you should be fine, especially at the higher levels of appeal.
Auditors, especially at your payer level are paid to fail you. They don't get a pat on the back if they just pass you. This is also true at the RAC level. But you can't let the system bully you and that's exactly how the system works. If you want to fight back, get your ducks in a row to begin with. Get your documentation right from the start. If you feel you are right, fight back and appeal. It may cost you time and money, but it costs the carrier time and money as well. You may think it's not worth the time for one claim, but if you capitulate to that one claim, your name will no doubt be passed on and you will have a larger target on your back. Making things even worse for yourself and your colleagues.
My ortho and derm have never billed less than a 99214 for an established visit, even for a one site issue (e.g., shoulder or knee), so why is that DPMs are so concerned? It's because others before have either been afraid, or they have failed these audits due to poor documentation. If our documentation is correct as a specialty, the audits will stop! Why? Because it costs the contractors money to audit and if they see they are not getting a return on their investments, they will move on to something or somebody else. Stop being the low hanging fruit! You can fight back in your own little way and it will go a long way!
Paul Kesselman, DPM, Oceanside, NY
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