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05/13/2024 Robert Kornfeld, DPM
RE: The Future of Podiatry (IVAR Roth, DPM, MPH)
While I am in full agreement with Dr. Roth about the joys of direct-pay, I completely disagree with his assessment that only 5-10% of podiatrists are cut out to be direct-pay practitioners. My experience was that I had only one year where my income dropped and that is because I dropped out of everything all at once. It rebounded in year 2, but that is NOT the way to create a successful direct- pay practice. I do agree you need to provide services that are unique so that you eliminate the competition from insurance-dependent practices. But any podiatrist who desires to can create a successful direct-pay practice by first getting expertise in a niche. Then, drop your lowest payors and start seeing your niche patients for direct- pay.
As you build your brand and are consistent with marketing, they will come. And you will be surprised at the number of phone calls you will get asking what you do differently. I speak directly to all new patients so that they know I am accessible and I know they were given the right information. And when I speak to patients directly, my conversion rate is over 90% of callers become patients.
I implore podiatrists to stop shaking in their boots. The longer you allow the exploitation and abuse from insurance companies or corporate employers, the longer you will be miserable. Don't ask your accountant. He will base his opinion on your current financial status. And if he tells you can't afford to do it, then that is all the more reason that you should since you have no financial security in the current insurance-dependency model you are practicing.
Clearly, the current model is killing the income of well-trained and bright podiatrists who have willingly become victims of the system. The fact that Dr. Udell had the audacity to question the ethics of direct-pay doctors is an admission of his fear and jealousy. It is the most absurd statement I have ever heard about this practice model. And Dr. Rubin states that you should outsource your billing to RCM companies who will also be siphoning off of your income. And that does not change the low fees and administrative burdens that come with a high volume insurance practice.
I have been in podiatry for a very long time. I started NYCPM in 1976. Back then, I was astonished at the low self-esteem of this profession, but I was confident it would improve as we became better at what we did both surgically and medically. Yet, all these years later, in spite of our education and training, a lot of you out there cannot even say that you are podiatrists. You tell people you are foot and ankle surgeons or wound care specialists or sports medicine doctors, but somehow the word podiatrist is left off of your sound bite. That is the ultimate in shame and insecurity.
Practicing a direct-pay model has not only elevated my self-esteem and joy of being a podiatrist, but it has afforded me a lifestyle that leaves me feeling relaxed, confident and able to do whatever I want. And that is what you all deserve. Not the bullshit you deal with every day.
Robert Kornfeld, DPM, NY, NY
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