Query: Change Healthcare Cybersecurity Breach
Many podiatrists, including me, are experiencing the inability to send commercial claims since February 21st and are a suffering the consequences of no revenue stream, possible timely filing issues, etc. This is a national issue and I, like many of us, have not sent paper claims to the major commercial carriers for years, as electronic submissions were fast, efficient, and easily traceable. As well, many need the updated addresses to send paper claims to Emblem, United Healthcare, Aetna, Cigna, 1199, etc.
Are there billing companies that could take billing information from an EHR and send the billing direct to the commercial carrier’s portal or perhaps convert electronic files into paper and send them out? Is there any game plan from podiatry going forward to address this issue?
Howard Dinowitz, DPM, Brooklyn, NY
