12/20/2016    

SUCCESS TIPS FROM THE MASTERS

Bret Ribotsky: What’s the best way to deal with a negative review on a site like Healthgrades, Google, or Yelp?

 

Dr. Len Schwartz

 

Len Schwartz: Once negative comment has been written, there is almost nothing you can do. What you can do today is start building a huge bank of positive comments in advance. Often, you can ask a patient in the treatment room to take out their phone and capture a 20 second video testimonial on their phone, which you upload to YouTube, Facebook, and Google or a quick review on these sites (from the patient's phone). These video comments will work magic. When someone writes a bad comment about you, it gets lost in the dozens of positive reviews.  

 

Dr. Guido LaPorta

 

Meet the Masters is broadcast each Tuesday Night at 9 PM (EST). This week's guest will be PM Hall of Fame podiatrist Dr. Guido LaPorta. You can register for this event by clicking here