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09/07/2015 Joe DeTrano
Billing Service Provider
As someone who sold billing services & software to DPM's for almost 20 years but no longer has a horse in the race, I can offer this advice when searching any firm:
-Make sure they handle podiatry and give you a podiatrist in your state as a reference. Podiatry billing is tricky and different. Get a firm that knows it.
-If the rate is to good to be true, it probably is.....You get what you pay for!
-Set Up a monthly meeting to go over A/R, what is outstanding, any issues, etc. Try to work with a firm where you deal with one account manager, so one point of contact, is working your account
-Not so important but I would work with a firm in my State...Again not imperative but easy at many levels. Putting a face to the voice is valuable on both ends.
Joe DeTrano, Kew Gardens Hills, NY
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