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05/08/2015 Michael Brody, DPM
EHR Integrity Questions (Joseph Borreggine, DPM)
"How many times should patient EHR and billing data be checked to ensure its integrity?"
This is a very interesting question and there is no direct answer to this question. A loss of data integrity can be difficult to detect, the corruption of a single patient entry may not cause the system to crash so you may look at a patient chart and not even realize that the data has been damaged in some manner.
My recommended solution is a very exhaustive back up plan. The following backup plan assumes your office is open Monday - Friday each week.
Daily Backup Devices labeled Monday, Tuesday Wednesday and Thursday.
Every Monday you overwrite the Monday device all the way through Thursday
Weekly Backup Devices labeled Week 1, Week 2.. through Week 5
The first Friday of the month you over the Week 1 disk, the second Friday the Week 2 disk, etc
Monthly Backup Devices labeled Jan, Feb.... Nov
Jan 31 you overwrite the Jan device and continue on the last day of each month through November
Dec 31 you make a backup up disk labeled 2015 (for this year) that disk is NEVER over- written.
With this backup plan you can go back to any point in time with your data and retrieve any corrupted data by restoring the appropriate disk.
"What issues could arise that could corrupt data and hence their respective backup?"
Issues that can arise include:
Media Failure (the actual backup devices fails)
Backup Software failure (the backup routine did not work properly)
Other hardware failure with the computer i.e. USB port failure User Error Power Surges
"If the EHR and billing data cannot be restored for some reason, then what is the next best recourse?"
Pray? You need to do thorough backups and actually test your backups by restoring a backup on a regular basis. Loss of Data is a HIPAA Violation and a violation of the civil rights of your patients.
"What issues are there with respect to HIPAA regarding possible irreparable data loss?"
There are quality of care issues, potential medical legal issues, potential financial issues (think audits with no records to produce) and loss of patient data is a violation of the patients civil rights.
Michael Brody, DPM, Commack, NY
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