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05/21/2014 Paul Kesselman, DPM
Revocation of OH Podiatrist's Enrollment Affirmed
The last few days have been especially troublesome surrounding an ALJ decision on our colleague from Ohio. For me to remain silent on a member’s dis- enrollment for reasons recently leveled by some colleagues against this ALJ, has been rather difficult if not unconscionable. As a proud member of the Hebrew faith, I have never shunned from speaking out when these types of accusations are made.
One can ask any member of my ICPM class of 1981. When a deceased “infamous” faculty member, chose to use his bully pulpit to make some anti-Semitic comments on the eve of the holiest day of the Jewish calendar, one of my classmates (Sid Sharp) and I reacted by forming a Hillel and as far as we know it still flourishes at Scholl. The horrendous anti-Semitic comments from that faculty member ceased and attempted actions resolved. Having been active in “Jewish” affairs and the podiatric profession for many years, this was an event where I perhaps could have reacted faster and harsher.
However, cooler heads prevailed on me to analyze this situation further prior to reacting. Time has finally allowed me to provide some explanations.
While this scenario had me doing “instant replays” from those days more than 35 years ago at ICPM, I’ve realized this is quite a different situation; there is presently no proof at this time that these situations are remotely similar. One uttered gutter language while attempting to take unilateral action against a select group of students who had done nothing wrong; whereas the present situation is due to one person suffering the consequences of not following some poorly written regulations, allegedly at the hands of someone perceived to be anti-Semitic. The result of the present situation is an undue punishment for an inaction which was not adequately explained and meted out by perhaps, an insensitive ALJ who perhaps could have shown some restraint. Perhaps this government bureaucrat may indeed require some additional sensitivity training. Perhaps he was biased but there is little evidence to this. For anyone to show bias against the ALJ, simply due to his last name, may be equally inappropriate.
Further investigation into this matter may put a resolution to the allegations of undue prejudice one way or another. It is far beyond the scope of this paper to come to that sort of conclusion. I have used the last week (and hopefully you have as well) to thoroughly review the ALJ decision. I also spoke with attorneys, the NSC Outreach and Education department and my malpractice carrier. Interestingly enough, I have not heard from Dr. Lubell, despite asking several members of the OPMA to have him contact me. I have also not spoken with the NSC investigator, the SACU or the ALJ involved. Nor is it my job (nor yours) to do so… More on that later.
Having said all of that… Here are the facts (as I know them to be) which we can all share: 1) Dr. Lubell submitted an application for re- enrollment as a DME supplier dated February 14 2013; 2) Supplier Standard number 7 stipulates that a supplier will allow access to an inspector during their normal hours of operation; 3) The applicant’s signature on the supplier application stipulated his hours of operation and acknowledges his agreement to adhere to the Supplier Standards and the possible results of failure to do; 4) When the inspector(s) came to validate the physical location of Dr. Lubell’s office during the normal course of operations stated on his 855S, they found that the office was closed; initially on March 21, 2013 and the second date on March 26, 2103. Further research shows that the initial date was not a Jewish, Christian, Muslim or other religious Holiday. The second inspection attempt on March 26, 2013, coincided with the first full day of Passover; 5) No signage was posted to indicate that the office was closed for religious (or any other valid) reasons on either day ; 6) These decisions were appealed on several occasions. The ALJ made a Summary Judgment, solely based on the “paperwork” before the ALJ and without any oral arguments presented by either CMS or Dr. Lubell; A Summary Judgment is not automatically leveled by an ALJ. 7) I (as well as several others who reviewed this document) found no indication legal counsel was involved for Dr. Lubell; if so they were not identified; 8) The ALJ decision banned Dr. Lubell from the Medicare DMEPOS program for two years (as is contained in the regulations), should one fail to comply with Supplier Standard Number 7; 9) Dr. Lubell was not charged with any criminal wrong doing, therefore this should not impact his current regular Medicare enrollment or his current enrollment as a DMEPOS supplier at any other location (if he has one) or that of any other third party payer; 10) The impact on the completion of future enrollment questions, including, “Have you ever been barred from the Medicare or any other Federal, State or Third Party Payer reimbursement program” is unclear.
Having reviewed these issues (again with no input from Dr. Lubell), I then contacted an outreach and educational representative at the NSC. She has always been a very helpful resource and in the past I have found her to be a deeply religious person who shares a similar interest in liturgical music. She acknowledged to me that the NSC will visit a location two times during the hours of operation found on the 855S. If the inspector cannot gain access to the facility after two attempts, that is a reportable violation of Supplier Standards number 7.
She further stated that Federal regulations require the applicant to be suspended from the DMEOPS Medicare program for two years. Further questioning led her to inform me that inspectors are not sent out on Federal holidays. Should they choose to work on a Federal holiday they cannot report violations of Supplier Standard #7 for those days. Furthermore, religious holy days such as Yom Kippur, Rosh Hashanah, Good Friday, Holy Thursday, etc. can be reported as violations of Supplier Standard number 7, since they are not “technically” Federal Holidays. This, despite the fact that they are celebrated by a large number of Americans. However, she did inform me that the inspectors are taught to be sensitive to a neighborhoods ethnic diversity.
I pointed out that this may not have been the case here and perhaps the inspector and/or the ALJ or any official at any level once they heard the excuse for the second missed inspection, should have been more sensitive to this physicians religious beliefs.
I, of course, was informed that had Dr. Lubell, on any of these occasions posted a sign that the office was closed for religious observances, those attempts at site inspection would have been excusable. The SACU Supplier Audit Compliance Unit) would have instructed the inspector to return for another attempt at inspection. Inspectors are also told that if there is a local situation impeding on the inspector’s (or most worker’s) ability to gain access (e.g. parade, inclement weather, etc.) they will be informed that even if that was the second visit, they would again be instructed to make a third attempt to inspect the facility.
She informed me that while the previous bits of information are not encoded in the Federal Register, they are internal regulations practiced by the SACU and NSC. She promised to the best of her ability, to forward those to me for further study and for use as an educational tool and to share with the podiatric community. In the end, she understood my frustrations with these regulations and the apparent insensitivity on the part of this ALJ decision. However, she stood firm on the need for signage posting indicating that the office was closed for religious observance.
My next step was to speak with Kathy Phillips and Ross Taubman both of PICA. I have and continue to work with PICA as an expert witness on audit defense cases involving DME. PICA has also been of great assistance to many NY Podiatrists (myself included) in avoiding termination without cause from a Medicare Advantage Plan. Taubman informed me that PICA was previously unaware of this case.
Had Dr. Lubell been a PICA policyholder and had he reported this situation from the onset, PICA would have provided administrative legal defense. Given my past experience with PICA’s attorneys, our shared opinions were that had this been entrusted to an experienced attorney from the outset, the outcome may have been quite different.
Having investigated this situation (as best as possible, without speaking with any of the interested parties involved) there are many unanswered questions. The most important ones are:
1) How can one avoid being placed in this type of situation? 2) Can anything be gained by pursuing arguments of religious prejudice? 3) Are there any legal grounds for appeal? 4) How expensive would it be to appeal this to the next level? 5) Could an experienced attorney successfully appeal this case given its current track record? 6) How much time would elapse before reaching the next appeal level? And lastly… 7) Could a potentially embarrassing situation for CMS be negotiated and simultaneously resolve the doctor’s problems?
Of all the practical solutions for this case, assistance from one’s Congressional delegation may be the least expensive and perhaps the quickest (I can’t believe I’m writing this) way to resolve this. Perhaps a political solution can be achieved whereby CMS and its agencies are spared the negative publicity this case has the potential to produce, yet still result in providing the additional sensitivity training for the ALJ and SACU. Ultimately the desired result is having the doctor afforded the opportunity for an additional inspection and having his supplier number (at this location) restored. I believe his last year of pain has been enough punishment and we have all learned a valuable lesson.
The main lessons here are not to attempt to handle these matters without professional assistance. Just as one should report a request for medical records (should you suspect a potential malpractice action) to your liability carrier, one should also report any administrative action levied against your practice to your insurance carrier. Not all professional liability carriers provide administrative defense. One needs to take more than price into consideration when comparing carriers.
In the coming months, I will be working with APMA, PICA and others to produce some additional educational materials on administrative defense as it pertains to DME. I wish to thank all those who contacted me either by phone or email to offer their valuable opinions.
Paul Kesselman, DPM, Woodside, NY, drkesselmandpm1@hotmail.com
Other messages in this thread:
05/24/2014 Paul Kesselman, DPM
Revocation of OH Podiatrist's Enrollment Affirmed (Bryan C. Markinson, DPM)
This Ohio DPM unfortunately brought upon himself the wrath of our illustrious public government. He failed in a number of ways as I and others have previously commented.
To answer Dr. Markinson: if you can't show up for work one day because of illness, family emergency, or whatever reason, you should have a staff member at the office; or at least arrange for a neighbor, friend, store owner next door to place a simple sign, closed due to.... will return on.... When you sign up to be a DMEPOS provider, you are no longer a physician, but a store owner with all those responsibilities.
I'm not saying this system is fair. Dr. Markinson and others are correct; One infraction should not result in banishment from the system. The gov't no doubt has gone haywire and overboard in a rather feeble attempt to "right the ship" away from those who have given up their guns and now are white collar criminals disguising themselves as DME suppliers.
The gov't has no doubt literally thrown the baby out w/the bath water, by as Mr. Boone so eloquently put it, placed a 800 lb. gorilla in our offices.
Unfortunately, as Tip Sullivan said in his posting, much of the time in news conferences you will see gov't bureaucrats doing things to support their very occupational existence instead of really doing anything productive.
When I see OIG postings boasting about the arrest of a $3M, $10M or more DME scam artist, I don't applaud. As a taxpayer and provider of healthcare services I get angry. Why did the system allow this to go so far along in the first place? Why can't the system put in place an inexpensive mathematical computer model which would stop these types of reimbursements from escalating at such a fast pace in the first place?
The answer is PR and splashy headlines. A bust of someone for $$Millions makes bigger headlines and the bureaucrat gets a pat on the back. The gov't just doesn't think its worth the investment in $$ to do stings on smaller amounts. However, how often do you ever see follow up pieces about how much of the money that was allegedly stolen was recovered and returned to the treasury? Not likely, and why? Most is off shore, out of reach of the U.S. Treasury.
Instead as Tip put it, the gov't has enabled private contracts with all sorts of acronyms to take over healthcare and put in so many audit levels, it would make any CPA or IRS agent become frazzled. No longer is it about taking adequate care of the patient. But of course, if you don't do that properly there is bevy of malpractice lawyers waiting to tear you apart.
Unfortunately, in the private sector its no different. Suzanne Levine gets lambasted (perhaps rightfully so), but the UHC managers who approved these payments are not not fired, demoted or slapped with a black mark in their personnel file. They are applauded and honored for finding out about this. My question is where were you before and why if this was so outrageous did you allow that check to go out in the first place? How many others did go out not only to Dr. Levine, but to other types of providers?
The system is totally broken. I can't wait to get out. Now my biggest fear as I approach my 60th birthday, is if this system continues along its current path is, who will be left to take care of me when I need a doctor?
Paul Kesselman, DPM, Woodside, NY, drkesselmandpm1@hotmail.com
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